POLICY DI PRENOTAZIONE E DISDETTA

ALCUNE NORME PER LA PRENOTAZIONE 
 


Il pagamento, una volta eseguito, rappresenta un tacito assenso a quanto segue:

1. La prenotazione può essere disdetta entro e non oltre 15 giorni prima della data scelta. Va considerato escluso il giorno dell’avviso. Diversamente non si prevede alcun tipo di rimborso né rilascio di voucher od altro trattamento trattandosi di un evento a numero chiuso ed esclusivo. In caso di no-show non si restituirà alcuna somma di denaro.

2. Al cliente, una volta effettuato il pagamento, non si prevede la restituzione di alcuna somma di denaro, ma, se nei tempi per la disdetta (vedasi il punto sopra), verrà rilasciato un voucher nominale da utilizzare solo ed esclusivamente sul nostro ecommerce www.caffetteriapasticcerialafenice-onlineshop.it entro 1 mese dall'emissione.

3. Nell’offerta per la serata sono incluse bevande quali vini (1 calice per ogni tipo di vino indicato nel menù, a persona), coperto, acqua e caffè. E' esclusa ogni altra richiesta o quanto non compare nel menù indicato in questa pagina. 

4. Eventuali allergie o intolleranze vanno fatte presente al momento della prenotazione e in ogni caso entro e non oltre 10 giorni dall’evento. La nostra cucina è unica: non possiamo quindi escludere, per quanto se ne faccia attenzione, l’eventualità di contaminazione con latticini e glutine. Il menù resta quello proposto senza possibilità di cambiamenti: in caso di richieste speciali (per esempio scelte vegetariane) per intolleranze e allergie verrà modificato il singolo piatto o la sua preparazione. 


5. Se in possesso di voucher, questo non è cedibile. È nominale.

6. Se la prenotazione viene fatta per un gruppo di persone, queste stesse norme devono essere rese note a tutto il gruppo dall’incaricato che esegue la prenotazione, si richiede inoltre un unico bonifico per tutto il gruppo.

7. Al momento del pagamento, unitamente all'invio tramite mail della contabile a conferma nel caso di bonifico, devono essere indicati tutti i nomi e i cognomi dei partecipanti, la ragione principale di questa richiesta è per poter attivare correttamente il punto 5. qualora ve ne fosse necessità. 

8. In caso di Covid si richiede entro il giorno prima dell'evento (entro le 24 ore dall'inizio dell'evento) il tampone positivo ben leggibile tramite mail riportante nome e cognome del partecipante. Il tampone deve pervenire sempre e comunque prima della data dell'evento. Solo in questo caso verrà emesso voucher da spendere solamente sul nostro ecommerce online entro 1 mese dall'emissione. Questo vale per la sola persona affetta, non per la coppia o per l'intero gruppo.

9. In caso di prenotazione in occasione di festeggiamenti o di gruppi per eventi speciali (come compleanni, addii al nubilato/celibato, anniversari ecc.) non si restituisce alcuna somma né sotto forma di voucher qualora il festeggiato o un membro del gruppo sia assente, anche se a causa di Covid e in ogni caso si richiede un comportamento consono all’eleganza della serata. Il solo festeggiato così come un qualsiasi altro partecipante riceverà un voucher da utilizzare sul nostro ecommerce entro 1 mese dall'emissione (per le regole di disdetta, tempistiche e disdetta per Covid valgono le regole sopra citate). 

10. Nei luoghi deputati alla visita, alla degustazione e alla cena si richiede un comportamento ed un abbigliamento decorosi.

11. Per le norme anti Covid-19 al momento non sono previste particolari restrizioni, se non l'osservazione delle distanze tra i partecipanti. Si lascia comunque libertà sull'uso della mascherina su naso e bocca per tutta la durata dell'evento qualora i partecipanti ritengano opportuno indossarla.

12. Per questo evento speciale non si prevede la possibilità di portare animali domestici durante la visita in cantina per motivi igienici, potranno partecipare al ristorante e durante la degustazione in cantina.
13. TRATTANDOSI DI UN EVENTO UNICO E IRRIPETIBILE, CON COSTI FISSI, NON VI SARA' ALCUNA POSSIBILITÀ DI FARE ECCEZIONI A QUESTE SUDDETTE REGOLE. 

“Cinema on the Lake”

July 17, 2026, starting at 6:45 PM

A sensory journey through the Ca’ dei Frati winery behind closed doors, followed by a 4-course dinner featuring fresh seasonal ingredients paired with selected wines.

After each course, the evening will be enriched by the screening of a short film matched to each dish, transforming the lakeside experience into a journey through taste and cinema under the stars, directly on the shores of the lake.

A unique occasion where flavors, images, and emotions come together in an evocative and immersive atmosphere.

From the barrels to the glass, all the way to the screen: an experience to enjoy through flavors and visions.

Discover all the details here! (page currently being updated)

What will we do?

Immerse yourself in a unique and enchanting experience on the magical shores of Lake Garda. Discover the story of a winery, opened exclusively for this event, through a private and intimate tour led by the Dal Cero family sommeliers, Maria Chiara and Andrea. Finally, let yourself be seduced by the elegance of Ca’ dei Frati’s prestigious wines during a gourmet dinner directly by the lake at our restaurant La Lugana Trattoria. Each course will be accompanied by the screening of a short film, creating an experience that combines taste, wine, and cinema in a unique atmosphere on the shores of Lake Lugana in Sirmione.

The Winery Tour in Ca' dei Frati and Dinner

The experience we offer for this special evening goes beyond gastronomy. Before dinner, you will have the opportunity to immerse yourself in the fascinating history of Lugana DOC through an exclusive winery tour (in Italian) at Ca’ dei Frati after closing hours, specially opened for this extraordinary event. The tour will be guided by expert sommeliers from the Dal Cero family.

At the end of the tour, you will enjoy a welcome toast with our classic method sparkling wine, Cuvée dei Frati Extra Brut, accompanied by a savory artisanal aperitif prepared by our pastry shop, La Fenice.

For international guests, the sommeliers will be available to explain the wines in English at the end of the tour and answer any questions or curiosities.

The evening menu features seasonal ingredients paired with 4 Ca’ dei Frati wines and 4 selected short films (in different languages, always subtitled when necessary, including for international guests), screened during the service of the corresponding dish.

The themes presented throughout the evening will include:

• Family: just like the one that founded Ca’ dei Frati
• Tradition/Innovation: how wine is produced in our winery with respect for the past while always looking toward the future
• Family Relationships: wine as the special guest for every moment in life, including love
• Territory: a continuous relationship of respect between nature and mankind

Chef Edoardo’s Menu at La Lugana Trattoria Restaurant 

1km far from the winery and directly by the lake

Territory (starter)

Warm cream of potatoes cooked in Lugana wine, lake alborelle fish in two textures, finished with extra virgin olive oil and dried, crispy polenta chips, and marinated caper leaves, paired with Cuvée dei Frati Metodo Classico Dosaggio Zero.

Tradition/Innovation (first course)

Carnaroli rice from the Verona area, burnt Riviera lemon zest, hill-grown saffron, and smoked lavarello fish, paired with Brolettino Lugana DOC.

Human Relationships (main course)

Creamed Garda pike, fried bread flavored with Turbiana grapes, and roasted red pepper cream cooked over the fireplace embers, paired with Rosa dei Frati.

Family (dessert)

A surprise single-serving dessert by our Master Pastry Chef Manuel Pedrali, paired with Tre Filer passito wine.

For vegetarian preferences, notice is required at least 10 days before the event date. No other menu modifications are planned, as the menu has been carefully designed using seasonal, locally sourced ingredients paired specifically with the wines.

Information and Prices

Do not miss the opportunity to take part in this extraordinary evening and treat yourself to a magical night on Lake Garda. Seating is extremely limited due to the exclusivity and uniqueness of the event, and in order to guarantee excellent service throughout every stage of the evening.

We therefore recommend booking as early as possible: places are available until sold out, and reservations are already open. The seats with the best visibility will be assigned to the earliest reservations, until availability runs out.

The full evening experience costs €135 per person. The price always includes wine pairings, table service, water, and coffee. The price therefore includes the complete experience: the exclusive winery tour, the welcome toast with artisanal savory aperitif, and all dinner courses included in the menu.

It is also possible to attend only the private winery tour with the toast featuring Cuvée dei Frati Extra Brut and the savory artisanal aperitif for €50, or only the dinner for €120 (in this case seating will depend on booking order: earlier reservations receive seats with better visibility).

Places are limited in all cases.

The event will take place even in case of bad weather: dinner will then be held in the covered veranda of La Lugana Trattoria with an indoor screen, still directly by the lake. Therefore, refunds will not be issued.

Pets are not allowed during the event. Minors are not admitted.

The event runs from 6:45 PM to approximately 11:15 PM.

For information and assistance: eventi@luganaparcoallago.com

BOOKING AND CANCELLATION POLICY

Booking Terms

Once payment has been completed, it implies acceptance of the following conditions:

Reservations may be canceled no later than 15 days before the chosen date. The day of notification is excluded from the calculation. Otherwise, no refund, voucher, or alternative compensation will be provided, as this is an exclusive limited-capacity event. In the case of a no-show, no amount will be refunded.

After payment, no monetary refund will be issued. However, if cancellation occurs within the permitted timeframe, a personal voucher will be issued, valid exclusively on our e-commerce store:
www.caffetteriapasticcerialafenice-onlineshop.it
The voucher must be used within one month of issue.

The evening package includes beverages such as wines (1 glass per wine listed in the menu per person), table service, water, and coffee. Any additional requests or items not listed in the menu are excluded.

Any allergies or intolerances must be communicated at the time of booking and no later than 10 days before the event. Our kitchen is a single shared kitchen: although great care is taken, we cannot completely exclude the possibility of cross-contamination with dairy products or gluten. The menu remains as proposed and cannot be completely changed; in case of special dietary needs (such as vegetarian options), only the individual dish or its preparation may be modified.

If you possess a voucher, it is personal and non-transferable.

If the reservation is made for a group, these same rules must be communicated to all members by the person making the reservation. A single bank transfer for the entire group is also required.

At the time of payment, together with the bank transfer receipt sent via email, all participants’ names and surnames must be provided. The main reason for this request is to properly apply point 5 should it become necessary.

In case of Covid, a clearly readable positive test showing the participant’s full name must be sent by email no later than the day before the event (within 24 hours before the event begins). The test result must always be received before the event date. Only in this case will a voucher be issued, redeemable exclusively on our online store within one month from issue. This applies only to the infected individual, not to couples or the entire group.

For reservations related to celebrations or special group occasions (such as birthdays, bachelor/bachelorette parties, anniversaries, etc.), no refund or voucher will be provided if the guest of honor or a group member is absent, even in the case of Covid. Appropriate behavior consistent with the elegance of the evening is also required. The absent guest or participant may receive a voucher valid on our e-commerce site within one month of issue (cancellation rules and Covid policies mentioned above still apply).

Appropriate behavior and attire are required in all areas dedicated to the winery tour, tasting, and dinner.

At present, no specific Covid-19 restrictions are in place other than maintaining reasonable distancing between participants. Guests remain free to wear face masks throughout the event should they wish to do so.

For this special event, pets are not allowed during the winery tour for hygiene reasons; however, they may be allowed at the restaurant and during the tasting portion.

AS THIS IS A UNIQUE AND NON-REPEATABLE EVENT WITH FIXED COSTS, NO EXCEPTIONS TO THESE RULES WILL BE POSSIBLE.